Terms and Conditions

Returns Policy

If for some reason your order arrives in damaged condition, please contact us immediately by telephone so that we can take the matter up with our carrier and arrange collection. We will then arrange replacement goods to you as soon as possible.

Fulfilment of Orders

We endeavour to fulfil every order in the shortest possible time (typically 2 working days where items are in stock at point of distribution and 14 days where items are out of stock). There may be rare occasions where we face stock shortages through circumstances beyond our control. Should such circumstances arise, Jerry Fried & Co. reserve the right to extend the lead-in time for fulfilment or extend the back-order period where appropriate and within reason. This does not affect your right to cancel any order already placed and receive a full refund to the value of the cancelled order.

Product descriptions

We have taken great care to ensure that our product descriptions and specifications are correct. However, we reserve the right to make any changes, technical or otherwise to specifications.